How to use WTYSC_WWB - Warranty workbench

SAP Transaction Code - Details

• Transaction Code: WTYSC_WWB

  Description: Warranty workbench

  Release: S/4HANA and ECC 6

  Menu Path:

  • Logistics > Equipment and Tools Management > Transaction Data > Environment > PM Processing > Integration of Service Processing With Warranty > Use Warranty Integration Workbench
  • Logistics > Production > Capacity Planning > Requirement > Maintenance Order > Integration of Service Processing With Warranty > Use Warranty Integration Workbench
  • Logistics > Plant Maintenance > Maintenance Processing > Integration of Service Processing With Warranty > Use Warranty Integration Workbench
  • Logistics > Customer Service > Service Processing > Integration of Service Processing with Warranty > Use Warranty Integration Workbench

• • Program: RWTYSC_WWB

    Screen: 1000

    Authorization Object:

  • Development Package: WTYSC_WWB

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: WTYSC_WWB - Warranty workbench

  
  Overview:
  WTYSC_WWB is an SAP transaction code used to access the Warranty Workbench. This tool allows users to manage warranty claims and related processes. It provides a comprehensive overview of all warranty claims and their associated processes, allowing users to quickly identify and resolve any issues. 
  
  Functionality: 
  The Warranty Workbench provides a range of features to help users manage warranty claims. These include the ability to view all open and closed warranty claims, create new claims, assign them to responsible personnel, and track their progress. It also allows users to view detailed information about each claim, such as the customer name, product details, and warranty expiration date. 
  
  Step-by-step How to Use: 
  To access the Warranty Workbench, enter the transaction code WTYSC_WWB in the SAP command field. This will open the main screen of the tool. From here, users can view all open and closed warranty claims, create new claims, assign them to responsible personnel, and track their progress. To view detailed information about a particular claim, select it from the list and click on the “Details” button. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the Warranty Workbench before using it. This will ensure that they are able to make full use of its features and maximize its potential for managing warranty claims. Additionally, users should ensure that they are aware of any changes or updates made to the tool in order to keep up with any new features or functionality.