How to use WEB_EVALS_RECEIVED - Received Evaluations

SAP Transaction Code - Details

• Transaction Code: WEB_EVALS_RECEIVED

  Description: Received Evaluations

  Release: S/4HANA and ECC 6

• • Program: WEB_EVALUATION_LIST_RECEIVED

    Screen: 1000

    Authorization Object: P_TCODE

  • Development Package: WAO_PERSDEV/APPRAISAL_HR

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: WEB_EVALS_RECEIVED - Received Evaluations

  
  Overview:
  The SAP transaction code WEB_EVALS_RECEIVED is used to view and manage evaluations received from customers. It allows users to view customer feedback, analyze customer satisfaction, and take action on customer feedback. 
  
  Functionality: 
  The WEB_EVALS_RECEIVED transaction code provides users with the ability to view customer feedback in an organized manner. It allows users to filter customer feedback by date, product, or customer type. Additionally, users can view detailed information about each evaluation, such as the customer's name, the product they evaluated, and the rating they gave. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code WEB_EVALS_RECEIVED into the SAP command field. 
  2. Select the desired filter criteria from the drop-down menus. 
  3. Click “Execute” to view the filtered evaluations. 
  4. To view detailed information about an evaluation, click on the evaluation’s ID number. 
  5. To take action on a customer’s feedback, click “Actions” and select an appropriate action from the drop-down menu. 
  
  Other Recommendations: 
  It is recommended that users regularly review customer feedback in order to ensure that customers are satisfied with their experience with your company. Additionally, it is important to take action on customer feedback in order to improve customer satisfaction and loyalty.