How to use UDM_CASE_PROCESSOR - Dispute Case Regular Processor

SAP Transaction Code - Details

• Transaction Code: UDM_CASE_PROCESSOR

  Description: Dispute Case Regular Processor

  Release: S/4HANA and ECC 6

  Menu Path:

  • Accounting > Financial Supply Chain Management > Dispute Management > Current Settings in Dispute Case Processing > Regular Processor

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: UDM_WORKFLOW

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: UDM_CASE_PROCESSOR - Dispute Case Regular Processor

  
  Overview:
  The SAP transaction code UDM_CASE_PROCESSOR - Dispute Case Regular Processor is used to process disputes in the SAP system. It is a part of the SAP Dispute Management (DM) module, which is used to manage and resolve customer disputes. 
  
  Functionality:
  The UDM_CASE_PROCESSOR transaction code allows users to process disputes in the SAP system. It enables users to view and edit dispute cases, assign dispute cases to responsible parties, and track the progress of dispute cases. The transaction code also allows users to create new dispute cases and close existing ones. 
  
  Step-by-step How to Use:
  1. Enter the transaction code UDM_CASE_PROCESSOR in the command field. 
  2. Select the “Dispute Case Regular Processor” option from the menu. 
  3. Select the “Create” option to create a new dispute case or select the “Edit” option to edit an existing one. 
  4. Enter the necessary information for the dispute case and save it. 
  5. Assign the dispute case to a responsible party by selecting the “Assign” option from the menu. 
  6. Track the progress of the dispute case by selecting the “Track” option from the menu. 
  7. Close an existing dispute case by selecting the “Close” option from the menu. 
  
  Other Recommendations:
  It is recommended that users familiarize themselves with all of the features of this transaction code before using it, as it can be complex and time-consuming to use if not used correctly. Additionally, users should ensure that all necessary information is entered correctly when creating or editing a dispute case, as incorrect information can lead to delays in resolving disputes.