How to use S_ALR_87001289 - IMG Activity: CIC_CICAD


SAP Transaction Code - Details

  • Transaction Code: S_ALR_87001289

    Description: IMG Activity: CIC_CICAD

    Release: S/4HANA and ECC 6

  • Show technical details Hide technical details
    • Program: SAPLS_CUS_IMG_ACTIVITY

      Screen: 200

      Authorization Object:

    • Development Package: INSC

      Package Description: Application Development R/3 Plant Maintenance Customizing

      Parent Package: APPL

    • Module/Component: PM

      Description: Plant Maintenance


Smart SAP Assistant

  • SAP Tcode: S_ALR_87001289 - IMG Activity: CIC_CICAD
    M_MAINTAIN
    
    Overview: 
    S_ALR_87001289 is an SAP transaction code used to maintain the settings for the Customer Interaction Center (CIC) in the SAP system. It is used to configure the CIC system and its components, such as the CIC server, CIC clients, and CIC adapters. 
    
    Functionality: 
    The S_ALR_87001289 transaction code allows users to maintain the settings for the CIC system. This includes setting up the CIC server, configuring the CIC clients, and setting up the CIC adapters. It also allows users to configure the CIC system for different scenarios, such as customer service, sales, and marketing. 
    
    Step-by-step How to Use: 
    1. Enter transaction code S_ALR_87001289 in the command field of the SAP system. 
    2. Select “Maintain Settings” from the menu that appears. 
    3. Select “CIC Server” from the list of options and enter the necessary details. 
    4. Select “CIC Clients” from the list of options and enter the necessary details. 
    5. Select “CIC Adapters” from the list of options and enter the necessary details. 
    6. Select “Save” to save your changes. 
    
    Other Recommendations: 
    It is recommended that users familiarize themselves with all of the settings available in S_ALR_87001289 before making any changes to their CIC system configuration. Additionally, users should always back up their configuration before making any changes in order to ensure that they can revert back to a previous version if needed.
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