How to use S_ALR_87001272 - IMG Activity: CIC_V_CICCCONF_CUST


SAP Transaction Code - Details

  • Transaction Code: S_ALR_87001272

    Description: IMG Activity: CIC_V_CICCCONF_CUST

    Release: S/4HANA and ECC 6

  • Show technical details Hide technical details
    • Program: SAPLS_CUS_IMG_ACTIVITY

      Screen: 200

      Authorization Object:

    • Development Package: INSC

      Package Description: Application Development R/3 Plant Maintenance Customizing

      Parent Package: APPL

    • Module/Component: PM

      Description: Plant Maintenance


Smart SAP Assistant

  • SAP Tcode: S_ALR_87001272 - IMG Activity: CIC_V_CICCCONF_CUST
    
    Overview: 
    S_ALR_87001272 is an SAP transaction code used to configure customer-specific settings in the Customer Interaction Center (CIC). This transaction code is part of the IMG activity CIC_V_CICCCONF_CUST. 
    
    Functionality: 
    This transaction code allows users to configure customer-specific settings in the CIC. This includes setting up customer-specific fields, defining customer-specific business rules, and configuring customer-specific screens. 
    
    Step-by-step How to Use: 
    1. Enter the transaction code S_ALR_87001272 into the command field. 
    2. Select the “Customer-Specific Settings” tab. 
    3. Select the “Customer-Specific Fields” option to set up customer-specific fields. 
    4. Select the “Customer-Specific Business Rules” option to define customer-specific business rules. 
    5. Select the “Customer-Specific Screens” option to configure customer-specific screens. 
    6. Save your changes when you are finished. 
    
    Other Recommendations: 
    It is recommended that users familiarize themselves with the CIC before using this transaction code, as it is necessary to understand how the CIC works in order to properly configure customer-specific settings. Additionally, users should ensure that they have the necessary authorization before using this transaction code, as it requires certain privileges in order to access and modify customer-specific settings.
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