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Transaction Code: S_ALR_87001272
Description: IMG Activity: CIC_V_CICCCONF_CUST
Release: S/4HANA and ECC 6
Program: SAPLS_CUS_IMG_ACTIVITY
Screen: 200
Authorization Object:
Development Package: INSC
Package Description: Application Development R/3 Plant Maintenance Customizing
Parent Package: APPL
Module/Component: PM
Description: Plant Maintenance
Overview: S_ALR_87001272 is an SAP transaction code used to configure customer-specific settings in the Customer Interaction Center (CIC). This transaction code is part of the IMG activity CIC_V_CICCCONF_CUST. Functionality: This transaction code allows users to configure customer-specific settings in the CIC. This includes setting up customer-specific fields, defining customer-specific business rules, and configuring customer-specific screens. Step-by-step How to Use: 1. Enter the transaction code S_ALR_87001272 into the command field. 2. Select the “Customer-Specific Settings” tab. 3. Select the “Customer-Specific Fields” option to set up customer-specific fields. 4. Select the “Customer-Specific Business Rules” option to define customer-specific business rules. 5. Select the “Customer-Specific Screens” option to configure customer-specific screens. 6. Save your changes when you are finished. Other Recommendations: It is recommended that users familiarize themselves with the CIC before using this transaction code, as it is necessary to understand how the CIC works in order to properly configure customer-specific settings. Additionally, users should ensure that they have the necessary authorization before using this transaction code, as it requires certain privileges in order to access and modify customer-specific settings.
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