How to use SPHD - SAPphone: Own telephone number

SAP Transaction Code - Details

• Transaction Code: SPHD

  Description: SAPphone: Own telephone number

  Release: S/4HANA and ECC 6

  Menu Path:

  • Office > Telephone Integration > Own Telephone Number
  • Service > Interaction Center > Interaction Center WebClient > Administration > Communication Management Software > Interface Settings > SAPphone Telephony Settings > Assign Agent to Telephone Number

• • Program: RSPHSPHD

    Screen: 1000

    Authorization Object:

  • Development Package: SPHO

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: SPHD - SAPphone: Own telephone number

   display
  
  Overview:
  The SAP transaction code SPHD is used to display the user's own telephone number in the SAPphone system. This code is used to ensure that the user's telephone number is correctly registered in the system and can be used for incoming and outgoing calls. 
  
  Functionality:
  The SPHD transaction code allows users to view their own telephone number in the SAPphone system. This ensures that the user's telephone number is correctly registered in the system and can be used for incoming and outgoing calls. The SPHD transaction code also allows users to update their telephone number if it has changed. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code SPHD into the command field of the SAP system. 
  2. The user's own telephone number will be displayed on the screen. 
  3. If the telephone number needs to be updated, enter the new number into the field provided and click “Save”. 
  4. The new telephone number will now be registered in the SAPphone system. 
  
  Other Recommendations: 
  It is important to ensure that your telephone number is up-to-date in the SAPphone system, as this will ensure that you can receive incoming calls and make outgoing calls without any issues. It is also recommended that users check their telephone number regularly to ensure that it is still correct.