How to use /PF1/SLA_CUS - Customizing Object SLA

SAP Transaction Code - Details

• Transaction Code: /PF1/SLA_CUS

  Description: Customizing Object SLA

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: /PF1/BPE_ARCHIVING

    Package Description: Payment Engine Archiving Functions

    Parent Package: /PF1/BASIS_PE

  • Module/Component: FIN-FSCM-PF

    Description: Payment Factory

Smart SAP Assistant

• SAP Tcode: /PF1/SLA_CUS - Customizing Object SLA

  
  Overview:
  The SAP transaction code /PF1/SLA_CUS is used to access the Customizing Object SLA. This object is used to define the Service Level Agreements (SLAs) for a particular service. It allows users to set up and maintain SLAs for services, such as customer service, IT support, and other services. 
  
  Functionality: 
  The Customizing Object SLA provides users with the ability to define and maintain SLAs for services. It allows users to set up and maintain SLAs for services, such as customer service, IT support, and other services. The object also allows users to define the criteria for measuring the performance of a service, such as response time, resolution time, and other metrics. 
  
  Step-by-step How to Use: 
  To use the Customizing Object SLA, users must first access the transaction code /PF1/SLA_CUS. Once in the object, users can create a new SLA by selecting “Create” from the menu bar. Users can then enter the details of the SLA, such as the name of the service, the criteria for measuring performance, and any other relevant information. Once all of the details have been entered, users can save the SLA by selecting “Save” from the menu bar. 
  
  Other Recommendations: 
  When creating an SLA using this object, it is important to ensure that all of the details are accurate and up-to-date. Additionally, it is important to regularly review and update existing SLAs in order to ensure that they are still relevant and effective.