How to use /PF1/SLA - Service Level Agreement

SAP Transaction Code - Details

• Transaction Code: /PF1/SLA

  Description: Service Level Agreement

  Release: S/4HANA only

  Menu Path:

  • Accounting > Financial Supply Chain Management > Advanced Payment Management > Master Data > Service Level Agreement > Manage Service Level Agreements

• • Program: /PF1/REPORT_PO_SLA_START

    Screen: 1000

    Authorization Object:

  • Development Package: /PF1/GUI_DYNPRO_PO

    Package Description: Old Payment Engine Dynpro UI for Payment Order Processing

    Parent Package: /PF1/GUI_DYNPRO

  • Module/Component: FIN-FSCM-PF

    Description: Payment Factory

Smart SAP Assistant

• SAP Tcode: /PF1/SLA - Service Level Agreement

  
  Overview:
  The SAP transaction code /PF1/SLA is used to manage Service Level Agreements (SLAs) in the SAP system. It allows users to create, edit, and delete SLAs, as well as view and analyze SLA performance. 
  
  Functionality: 
  The /PF1/SLA transaction code provides users with a comprehensive overview of their SLAs. It allows users to view the status of their SLAs, including the current performance level, the number of open and closed SLAs, and the total number of SLAs. Additionally, users can view detailed information about each SLA, such as the start and end dates, the service level targets, and any associated documents. 
  
  Step-by-step How to Use: 
  1. Enter the /PF1/SLA transaction code in the command field. 
  2. Select “Create” to create a new SLA. 
  3. Enter the necessary information for the new SLA, such as the start and end dates, service level targets, and any associated documents. 
  4. Select “Save” to save the new SLA. 
  5. To view or edit an existing SLA, select “Display” from the menu bar and enter the relevant SLA number. 
  6. To delete an existing SLA, select “Delete” from the menu bar and enter the relevant SLA number. 
  7. To view or analyze SLA performance, select “Analysis” from the menu bar and enter the relevant criteria. 
  
  Other Recommendations: 
  It is recommended that users regularly review their SLAs to ensure that they are up-to-date and accurate. Additionally, users should take advantage of the analysis features provided by /PF1/SLA to monitor their SLAs’ performance over time and identify areas for improvement.