How to use ON41 - IS-H: Case types

ON41 - Overview

• Transaction Code: ON41

  Description: IS-H: Case types

  Release: ECC 6 only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

ON41 - Details

• SAP Tcode: ON41 - IS-H: Case types

  
  Overview:
  The SAP transaction code ON41 is used to maintain case types in the IS-H module. It is used to define the different types of cases that can be created in the system. This code is used to set up the parameters for each case type, such as the number of steps, the responsible department, and the required documents. 
  
  Functionality: 
  The ON41 transaction code allows users to create and maintain case types in the IS-H module. It enables users to define the parameters for each case type, such as the number of steps, responsible department, and required documents. Additionally, it allows users to assign a priority level to each case type and set up a workflow for each case type. 
  
  Step-by-step How to Use: 
  1. Enter transaction code ON41 in the command field. 
  2. Select “Create” from the menu bar. 
  3. Enter a name for the new case type and select “Continue”. 
  4. Enter a description for the new case type and select “Continue”. 
  5. Set up the parameters for the new case type, such as number of steps, responsible department, and required documents. 
  6. Assign a priority level to the new case type and select “Continue”. 
  7. Set up a workflow for the new case type and select “Save”. 
  8. Select “Back” to return to the main screen of transaction code ON41. 
  
  Other Recommendations: 
  It