How to use ON41 - IS-H: Case types

SAP Transaction Code - Details

• Transaction Code: ON41

  Description: IS-H: Case types

  Release: ECC 6 only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: ON41 - IS-H: Case types

  
  Overview:
  The SAP transaction code ON41 is used to maintain case types in the IS-H module. It is used to define the different types of cases that can be created in the system. This code is used to set up the parameters for each case type, such as the number of steps, the responsible department, and the required documents. 
  
  Functionality: 
  The ON41 transaction code allows users to create and maintain case types in the IS-H module. It enables users to define the parameters for each case type, such as the number of steps, responsible department, and required documents. Additionally, it allows users to assign a priority level to each case type and set up a workflow for each case type. 
  
  Step-by-step How to Use: 
  1. Enter transaction code ON41 in the command field. 
  2. Select “Create” from the menu bar. 
  3. Enter a name for the new case type and select “Continue”. 
  4. Enter a description for the new case type and select “Continue”. 
  5. Set up the parameters for the new case type, such as number of steps, responsible department, and required documents. 
  6. Assign a priority level to the new case type and select “Continue”. 
  7. Set up a workflow for the new case type and select “Save”. 
  8. Select “Back” to return to the main screen of transaction code ON41. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the parameters available in transaction code ON41 before creating or modifying any case types in order to ensure that all necessary information is entered correctly and accurately. Additionally, it is important to regularly review existing case types in order to ensure that they are up-to-date with any changes that may have occurred since their creation or last modification.