How to use O4TI - TSW archiving - Tickets

SAP Transaction Code - Details

• Transaction Code: O4TI

  Description: TSW archiving - Tickets

  Release: S/4HANA and ECC 6

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: OIJ

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: O4TI - TSW archiving - Tickets

  
  Overview:
  The SAP transaction code O4TI is used to archive tickets in the Ticket System Workbench (TSW). This code allows users to store tickets in an archive, which can be accessed at a later date. 
  
  Functionality: 
  The O4TI transaction code is used to archive tickets in the TSW. This code allows users to store tickets in an archive, which can be accessed at a later date. The archived tickets can be retrieved and used for further processing. The archived tickets are stored in a separate database, which is not accessible from the main TSW database. 
  
  Step-by-step How to Use: 
  1. Log into the SAP system and enter the transaction code O4TI. 
  2. Select the ticket that you want to archive. 
  3. Click on the “Archive” button to store the ticket in the archive. 
  4. Confirm that the ticket has been successfully archived by checking the status of the ticket in the TSW database. 
  5. To retrieve an archived ticket, enter the transaction code O4TI again and select the “Retrieve” button. 
  6. Select the ticket that you want to retrieve and click on “Retrieve” again to restore it from the archive. 
  7. Confirm that the ticket has been successfully retrieved by checking its status in the TSW database. 
  
  Other Recommendations: 
  It is recommended that users regularly check their archived tickets to ensure that they are up-to-date and accurate. Additionally, users should ensure that they have sufficient storage space available for archiving tickets, as this will prevent any issues with retrieving archived tickets in the future.