How to use NP29 - IS-H: Display newb. case/case asgmt

SAP Transaction Code - Details

• Transaction Code: NP29

  Description: IS-H: Display newb. case/case asgmt

  Release: ECC 6 only

• • Program: SAPMNPA2

    Screen: 200

    Authorization Object: N_EINR_TCO

  • Development Package:

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: NP29 - IS-H: Display newb. case/case asgmt

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  Overview:
  NP29 is a transaction code used in the SAP system to display new cases and case assignments in the IS-H module. It is used to view and manage cases and their associated data. 
  
  Functionality: 
  The NP29 transaction code allows users to view and manage cases and their associated data. This includes viewing case details, assigning cases to users, and managing case statuses. It also allows users to view the history of a case, including any changes that have been made. 
  
  Step-by-step How to Use: 
  1. Enter the NP29 transaction code into the SAP system. 
  2. Select the “Display” option from the menu. 
  3. Enter the case number or other search criteria into the search field. 
  4. Select the “Execute” button to display the results of your search. 
  5. Select a case from the list of results to view its details. 
  6. To assign a case to a user, select the “Assign” button and enter the user’s name or ID number into the field provided. 
  7. To change the status of a case, select the “Change Status” button and select a new status from the drop-down menu. 
  8. To view the history of a case, select the “History” button and review any changes that have been made to it. 
  9. When you are finished, select the “Back” button to return to the main menu. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the features available in NP29 before using it for any tasks related to case management. Additionally, users should ensure that they have all necessary permissions before attempting to assign cases or change their statuses.