KCRMCO_CRM_SEL - Service Process Analysis

SAP Transaction Code - Details

• Transaction Code: KCRMCO_CRM_SEL

  Description: Service Process Analysis

  Release: S/4HANA and ECC 6

  Menu Path:

  • Accounting > Controlling > Product Cost Controlling > Cost Object Controlling > CRM Service Processes > Service Process Report

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRMCO_IS

    Package Description: Developments Information System Controlling Connection CRM

    Parent Package: PI-CRM

  • Module/Component: CO

    Description: Controlling

Smart SAP Assistant

• SAP Tcode: KCRMCO_CRM_SEL - Service Process Analysis

  
  Overview:
  KCRMCO_CRM_SEL is a SAP transaction code used to analyze service processes in the Customer Relationship Management (CRM) system. It provides an overview of the service process and allows users to identify areas for improvement. 
  
  Functionality: 
  KCRMCO_CRM_SEL provides a graphical representation of the service process, including the number of steps, duration, and cost. It also provides detailed information about each step in the process, such as the number of activities, resources used, and time taken. Additionally, it allows users to compare different service processes and identify areas for improvement. 
  
  Step-by-step How to Use: 
  1. Enter KCRMCO_CRM_SEL into the SAP command field. 
  2. Select the service process you want to analyze. 
  3. View the graphical representation of the process and analyze it for areas of improvement. 
  4. View detailed information about each step in the process and identify areas for improvement. 
  5. Compare different service processes and identify areas for improvement. 
  6. Make changes to improve the service process as needed. 
  
  Other Recommendations: 
  It is recommended that users regularly review their service processes using KCRMCO_CRM_SEL to ensure they are running efficiently and effectively. Additionally, users should take advantage of the comparison feature to identify areas for improvement across different processes.