How to use JKX11 - IS-M/SD: Read Archived Complaints

SAP Transaction Code - Details

• Transaction Code: JKX11

  Description: IS-M/SD: Read Archived Complaints

  Release: ECC 6 only

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Smart SAP Assistant

• SAP Tcode: JKX11 - IS-M/SD: Read Archived Complaints

  
  Overview:
  The SAP transaction code JKX11 is used to read archived complaints in the IS-M/SD module. This transaction code allows users to access and view archived complaints in the system. 
  
  Functionality: 
  JKX11 enables users to view archived complaints in the IS-M/SD module. This transaction code allows users to search for archived complaints by customer, material, or complaint number. It also provides users with the ability to view detailed information about each complaint, such as the date it was created, the status of the complaint, and any notes associated with it. 
  
  Step-by-step How to Use: 
  1. Enter transaction code JKX11 in the command field. 
  2. Select the “Search” button to open the search screen. 
  3. Enter the customer, material, or complaint number you wish to search for in the appropriate fields. 
  4. Select “Execute” to display a list of archived complaints that match your search criteria. 
  5. Select a complaint from the list to view its details. 
  6. Select “Back” to return to the search screen or “Exit” to close the transaction code. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the available search criteria before using this transaction code. This will ensure that they are able to quickly and accurately find the archived complaints they are looking for. Additionally, users should be aware that this transaction code only displays archived complaints; it does not allow users to create or edit them.