How to use JKWWW05 - IS-M/SD: IAC Create Complaint

SAP Transaction Code - Details

• Transaction Code: JKWWW05

  Description: IS-M/SD: IAC Create Complaint

  Release: ECC 6 only

• • Program: SAPMJKWWW05

    Screen: 100

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Smart SAP Assistant

• SAP Tcode: JKWWW05 - IS-M/SD: IAC Create Complaint

  
  Overview:
  The SAP transaction code JKWWW05 is used to create a complaint in the IS-M/SD module. This code is used to register customer complaints and initiate the process of resolving them. It is part of the SAP system's integrated complaint management system. 
  
  Functionality: 
  The JKWWW05 transaction code allows users to create a complaint in the IS-M/SD module. It enables users to enter all relevant information about the complaint, such as customer details, product details, and the nature of the complaint. The code also allows users to assign a priority level to the complaint and set up a timeline for resolving it. 
  
  Step-by-step How to Use: 
  To use the JKWWW05 transaction code, follow these steps 
  1. Log into your SAP system and enter the JKWWW05 transaction code in the command field. 
  2. Enter all relevant information about the complaint, such as customer details, product details, and the nature of the complaint. 
  3. Assign a priority level to the complaint and set up a timeline for resolving it. 
  4. Save your changes and exit the transaction code. 
  
  Other Recommendations: 
  It is important to ensure that all relevant information about a complaint is entered accurately when using this transaction code. This will help ensure that complaints are resolved quickly and efficiently. Additionally, it is recommended that users regularly review their complaints to ensure that they are being addressed in a timely manner.