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Transaction Code: JKCOMPL3
Description: IS-M/SD: Display Customer Complaint
Release: ECC 6 only
Program: SAPMJKCOMPL
Screen: 100
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Overview: JKCOMPL3 is an SAP transaction code used to display customer complaints in the IS-M/SD module. It is used to view and analyze customer complaints and their associated data. This transaction code is part of the IS-M/SD module, which is used to manage sales and distribution processes. Functionality: JKCOMPL3 allows users to view customer complaints and their associated data. This includes complaint details such as the customer name, complaint number, date of complaint, and status. It also allows users to view the complaint history, including any changes made to the complaint. Additionally, users can view any related documents or notes associated with the complaint. Step-by-step How to Use: 1. Enter JKCOMPL3 in the SAP command field. 2. Enter the customer name or complaint number in the search field. 3. Select the desired customer complaint from the list of results. 4. View the details of the customer complaint, including any related documents or notes. 5. View the complaint history to see any changes made to the complaint. 6. Exit out of JKCOMPL3 when finished viewing the customer complaint details. Other Recommendations: It is recommended that users familiarize themselves with other SAP transaction codes related to IS-M/SD before using JKCOMPL3, as this will help them better understand how to use this transaction code effectively. Additionally, users should ensure that they have all necessary permissions before attempting to use JKCOMPL3, as this will help prevent any unauthorized access to customer complaints and their associated data.
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