How to use JJWT - IS-M/AM: Create Telephone Call

SAP Transaction Code - Details

• Transaction Code: JJWT

  Description: IS-M/AM: Create Telephone Call

  Release: ECC 6 only

• • Program: SAPMJJWA

    Screen: 100

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Smart SAP Assistant

• SAP Tcode: JJWT - IS-M/AM: Create Telephone Call

  
  Overview:
  The SAP transaction code JJWT is used to create a telephone call in the IS-M/AM module. This module is part of the SAP system and is used to manage customer service and support. 
  
  Functionality: 
  The JJWT transaction code allows users to create a telephone call in the IS-M/AM module. This transaction code can be used to record customer service calls, assign tasks to employees, and track the progress of customer service requests. 
  
  Step-by-step How to Use: 
  To use the JJWT transaction code, users must first log into the SAP system. Once logged in, users can access the IS-M/AM module by entering the JJWT transaction code into the command field. From there, users can enter the necessary information for creating a telephone call, such as customer information, contact details, and any notes related to the call. Once all of the information has been entered, users can save the call and assign it to an employee for further processing. 
  
  Other Recommendations: 
  When using the JJWT transaction code, it is important to ensure that all of the necessary information is entered correctly. Additionally, users should make sure that they are assigning tasks to the appropriate employees in order to ensure that customer service requests are handled efficiently.