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Transaction Code: ICL_CAT2
Description: BBP for Claim
Release: S/4HANA and ECC 6
Program: SAPLICL_CAT2
Screen: 200
Authorization Object:
Development Package: ICL_BASIS
Package Description: FS-CM: General Functionality
Parent Package: FS-CM
Module/Component: FS-CM
Description: Claims Management
Processing Overview: The SAP transaction code ICL_CAT2 - BBP for Claim Processing is used to manage the processing of customer claims. It allows users to create, edit, and delete customer claims, as well as view the status of existing claims. This transaction code is part of the Business Partner (BP) application component. Functionality: ICL_CAT2 - BBP for Claim Processing provides users with a comprehensive set of tools to manage customer claims. It allows users to create new claims, edit existing claims, delete claims, and view the status of existing claims. Additionally, it provides users with the ability to assign a claim to a specific user or group for further processing. Step-by-step How to Use: 1. Log into SAP and enter the transaction code ICL_CAT2 - BBP for Claim Processing. 2. Select the “Create” option to create a new claim. 3. Enter the necessary information about the claim, such as customer name, contact information, and description of the claim. 4. Select “Save” to save the claim. 5. To edit an existing claim, select the “Edit” option and make any necessary changes. 6. To delete a claim, select the “Delete” option and confirm deletion. 7. To view the status of an existing claim, select the “Status” option and view the current status of the claim. 8. To assign a claim to a specific user or group for further processing, select the “Assign” option and enter the necessary information about who should be assigned to process the claim. 9. Select “Save” to save any changes made to the claim or its assignment status. Other Recommendations: It is recommended that users familiarize themselves with all of the features available in ICL_CAT2 - BBP for Claim Processing before using it in order to ensure that they are able to use it effectively and efficiently. Additionally, users should ensure that they are following all applicable laws and regulations when creating or editing customer claims in order to avoid any potential legal issues or penalties.
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