How to use FQUD - Customer Queries

SAP Transaction Code - Details

• Transaction Code: FQUD

  Description: Customer Queries

  Release: S/4HANA and ECC 6

  Menu Path:

  • Accounting > Financial Accounting > Accounts Receivable > Information System > Tools > Query for Accounts Receivable

• • Program: RFQUER01

    Screen: 1000

    Authorization Object:

  • Development Package: FBAS

    Package Description: Financial Accounting "Basis"

    Parent Package: APPL

  • Module/Component: FI

    Description: Financial Accounting

Smart SAP Assistant

• SAP Tcode: FQUD - Customer Queries

  
  Overview:
  The SAP transaction code FQUD is used to manage customer queries in the SAP system. It allows users to view, create, and edit customer queries. It also provides a way to track customer queries and their responses. 
  
  Functionality: 
  The FQUD transaction code provides a comprehensive view of customer queries and their responses. It allows users to view, create, and edit customer queries. It also provides a way to track customer queries and their responses. Additionally, it allows users to assign customer queries to specific employees or departments for further processing. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code FQUD in the command field of the SAP system. 
  2. Select the “Create” option from the menu bar. 
  3. Enter the details of the customer query in the appropriate fields. 
  4. Select the “Save” option from the menu bar to save the query. 
  5. Select the “Edit” option from the menu bar to edit an existing query. 
  6. Select the “Track” option from the menu bar to track a query and its response. 
  7. Select the “Assign” option from the menu bar to assign a query to an employee or department for further processing. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the features of FQUD before using it in order to ensure that they are using it correctly and efficiently. Additionally, users should ensure that they are following all applicable security protocols when using this transaction code in order to protect sensitive customer data.