CRM_SRV_REPORT - Transactn Monitor: Service Processes

SAP Transaction Code - Details

• Transaction Code: CRM_SRV_REPORT

  Description: Transactn Monitor: Service Processes

  Release: S/4HANA and ECC 6

• • Program: CRM_TSRV_REPORT

    Screen: 1000

    Authorization Object:

  • Development Package: CRM_TSRV_ORDER_PROC

    Package Description: Technical Service: Order Processes

    Parent Package: CRM_APPLICATION

  • Module/Component: CRM-BTX-SVO

    Description: Service Order

Smart SAP Assistant

• SAP Tcode: CRM_SRV_REPORT - Transactn Monitor: Service Processes

  
  Overview: 
  CRM_SRV_REPORT is a SAP transaction code used to monitor service processes in the Customer Relationship Management (CRM) system. It provides an overview of the service processes and their status, allowing users to quickly identify any issues or delays. 
  
  Functionality: 
  CRM_SRV_REPORT allows users to view the status of service processes in the CRM system. It provides an overview of all active and completed processes, as well as any errors or delays that may have occurred. The transaction code also allows users to view detailed information about each process, such as the start and end times, duration, and any associated documents. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRM_SRV_REPORT into the SAP command field. 
  2. Select the “Service Processes” tab. 
  3. Select the “Display” button to view a list of all active and completed service processes. 
  4. Select a process from the list to view detailed information about it, such as start and end times, duration, and associated documents. 
  5. Select the “Refresh” button to update the list of processes with any new or changed information. 
  
  Other Recommendations: 
  It is recommended that users regularly check the status of service processes in the CRM system using CRM_SRV_REPORT. This will help ensure that any issues or delays are identified quickly and addressed appropriately. Additionally, users should be familiar with other SAP transaction codes related to service processes, such as CRM_SRV_CREATE and CRM_SRV_CHANGE, in order to better manage their service processes in the CRM system.