CRM_ISU_PROCT - Utilities CRM: Process Types

SAP Transaction Code - Details

• Transaction Code: CRM_ISU_PROCT

  Description: Utilities CRM: Process Types

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IU_IC_APPL

    Package Description: Utilities: IC WebClient - Cross-Application

    Parent Package: CRM_IU_IC

  • Module/Component: CRM-IU-IC

    Description: Utilities Industry: Interaction Center

Smart SAP Assistant

• SAP Tcode: CRM_ISU_PROCT - Utilities CRM: Process Types

  
  Overview:
  CRM_ISU_PROCT is a transaction code used in the SAP Utilities Customer Relationship Management (CRM) module. It is used to manage process types in the CRM system. 
  
  Functionality:
  This transaction code allows users to create, change, and delete process types in the CRM system. It also allows users to assign process types to different objects, such as customer accounts or service orders. Additionally, it enables users to define the parameters of each process type, such as the start and end dates, and the duration of each process. 
  
  Step-by-step How to Use:
  1. Enter the transaction code CRM_ISU_PROCT into the command field. 
  2. Select “Create” from the menu bar to create a new process type. 
  3. Enter the required information for the new process type, such as its name and description. 
  4. Select “Save” to save the new process type. 
  5. To assign a process type to an object, select “Assign” from the menu bar and enter the required information for the object. 
  6. To change an existing process type, select “Change” from the menu bar and enter the required information for the changes. 
  7. To delete an existing process type, select “Delete” from the menu bar and enter the required information for deletion. 
  
  Other Recommendations:
  It is recommended that users familiarize themselves with all of the features of this transaction code before using it in order to ensure that they are using it correctly and efficiently. Additionally, users should ensure that they have all of the necessary permissions before attempting to use this transaction code.