CRM_ISU_ITEMC - Utilities CRM: Item Categories

SAP Transaction Code - Details

• Transaction Code: CRM_ISU_ITEMC

  Description: Utilities CRM: Item Categories

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IU_IC_APPL

    Package Description: Utilities: IC WebClient - Cross-Application

    Parent Package: CRM_IU_IC

  • Module/Component: CRM-IU-IC

    Description: Utilities Industry: Interaction Center

Smart SAP Assistant

• SAP Tcode: CRM_ISU_ITEMC - Utilities CRM: Item Categories

  
  Overview:
  CRM_ISU_ITEMC is a transaction code used in the SAP Utilities Customer Relationship Management (CRM) module. It is used to maintain item categories for products and services in the CRM system. 
  
  Functionality:
  This transaction code allows users to create, change, and delete item categories for products and services in the CRM system. It also allows users to assign item categories to products and services, as well as assign item category groups to item categories. 
  
  Step-by-step How to Use:
  1. Enter the transaction code CRM_ISU_ITEMC into the command field. 
  2. Select “Create” from the menu bar. 
  3. Enter the required information for the item category, such as name, description, and group assignment. 
  4. Select “Save” to save the changes. 
  5. Select “Change” from the menu bar to make changes to an existing item category. 
  6. Enter the required information for the item category, such as name, description, and group assignment. 
  7. Select “Save” to save the changes. 
  8. Select “Delete” from the menu bar to delete an existing item category. 
  9. Confirm that you want to delete the item category by selecting “Yes” in the confirmation window that appears. 
  10. Select “Back” to return to the main screen of CRM_ISU_ITEMC transaction code. 
  
  Other Recommendations:
  It is recommended that users familiarize themselves with all of the available options in this transaction code before making any changes or deletions to existing item categories in order to avoid any potential errors or data loss. Additionally, it is recommended that users create a backup of their data before making any changes or deletions in order to ensure that any changes can be easily reversed if necessary.