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Transaction Code: CRM_IC_CMP
Description: IC WebClient Components
Release: S/4HANA only
Program:
Screen: 0
Authorization Object:
Development Package: CRM_IC_CMP
Package Description: IC UIU Components Container Package
Parent Package: CRM_IC_CMP_MAIN
Module/Component: CRM-IC
Description: Interaction Center WebClient
Overview: CRM_IC_CMP is an SAP transaction code used to access the IC WebClient Components. It is part of the SAP CRM (Customer Relationship Management) module and is used to manage customer relationships. Functionality: The IC WebClient Components are a set of tools that allow users to access and manage customer data from within the SAP CRM system. This includes customer contact information, sales orders, and other customer-related data. The components also provide users with the ability to create and manage customer profiles, as well as to track customer interactions. Step-by-step How to Use: 1. Log into the SAP system using your user credentials. 2. Navigate to the CRM module and select the “CRM_IC_CMP” transaction code. 3. The IC WebClient Components will be displayed on the screen. 4. Select the desired component from the list and use it to access and manage customer data. 5. When finished, log out of the system. Other Recommendations: It is recommended that users familiarize themselves with the various components of the IC WebClient before using them. Additionally, users should ensure that they have the necessary permissions to access and manage customer data before attempting to do so.
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