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Transaction Code: CRMV_CANCRULES
Description: Maintain cancellation rules
Release: S/4HANA only
Program:
Screen: 0
Authorization Object:
Development Package: CRM_CANCEL
Package Description: CRM cancellation dates
Parent Package: CRM_APPLICATION
Module/Component: CRM-BTX
Description: Business Transactions
Overview: CRMV_CANCRULES is a transaction code used in SAP Customer Relationship Management (CRM) to maintain cancellation rules. It allows users to define the conditions under which a customer order can be cancelled. Functionality: This transaction code enables users to define cancellation rules for customer orders. These rules can be based on the order type, order status, and other criteria. The rules can also be used to determine the amount of credit that should be given to the customer in the event of a cancellation. Step-by-step How to Use: 1. Enter the transaction code CRMV_CANCRULES into the command field. 2. Select the order type and status for which you want to define a cancellation rule. 3. Enter the criteria for the cancellation rule, such as the minimum amount of time before an order can be cancelled or the maximum amount of credit that can be given for a cancelled order. 4. Save your changes. Other Recommendations: It is important to ensure that all cancellation rules are up-to-date and in line with company policies and procedures. It is also recommended that users regularly review their cancellation rules to ensure they are still relevant and accurate.
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