How to use CRMM_IC_APDISPLAY - Display IC WebClient Profile

SAP Transaction Code - Details

• Transaction Code: CRMM_IC_APDISPLAY

  Description: Display IC WebClient Profile

  Release: S/4HANA only

• • Program: CRM_IC_AGENTPROFILE_DISPLAY

    Screen: 100

    Authorization Object:

  • Development Package: CRM_IC_CUSTOMIZING

    Package Description: CRM Interaction Center: Customizing

    Parent Package: CRM_IC

  • Module/Component: CRM-IC

    Description: Interaction Center WebClient

Smart SAP Assistant

• SAP Tcode: CRMM_IC_APDISPLAY - Display IC WebClient Profile

  
  Overview:
  
  CRMM_IC_APDISPLAY is a SAP transaction code used to display the IC WebClient Profile. It is part of the SAP CRM module (Customer Relationship Management). This transaction code is used to view and manage customer profiles in the IC WebClient. 
  
  Functionality:
  
  The CRMM_IC_APDISPLAY transaction code allows users to view and manage customer profiles in the IC WebClient. It provides a comprehensive overview of customer data, including contact information, account details, and other relevant information. Additionally, it allows users to edit customer profiles, add new customers, and delete existing customers. 
  
  Step-by-step How to Use:
  
  1. Enter the transaction code CRMM_IC_APDISPLAY into the command field. 
  2. The IC WebClient Profile will be displayed. 
  3. To view a customer profile, select the customer from the list. 
  4. To edit a customer profile, select the “Edit” button at the top of the screen. 
  5. To add a new customer, select the “New” button at the top of the screen. 
  6. To delete an existing customer, select the “Delete” button at the top of the screen. 
  7. Once all changes have been made, select “Save” to save your changes. 
  
  Other Recommendations:
  
  It is recommended that users familiarize themselves with all of the features available in this transaction code before using it for any purpose. Additionally, users should ensure that all changes are saved before exiting out of this transaction code to avoid any data loss or errors.