How to use CRMD_IC_RULE_TEST - Test Intent-Driven Interactions

CRMD_IC_RULE_TEST - Overview

• Transaction Code: CRMD_IC_RULE_TEST

  Description: Test Intent-Driven Interactions

  Release: S/4HANA only

• • Program: CRM_SMF_SM_TEST

    Screen: 1000

    Authorization Object:

  • Development Package: CRM_SMF_CORE

    Package Description: Service Management Framework Core

    Parent Package: CRM_APPLICATION

  • Module/Component: CRM-IC-EMS

    Description: E-Mail Response Management System

CRMD_IC_RULE_TEST - Details

• SAP Tcode: CRMD_IC_RULE_TEST - Test Intent-Driven Interactions

  
  Overview:
  The SAP transaction code CRMD_IC_RULE_TEST is used to test intent-driven interactions in the SAP system. This code allows users to test the rules and conditions that have been set up for intent-driven interactions. It is used to ensure that the rules and conditions are working correctly and that the intent-driven interactions are functioning as expected. 
  
  Functionality: 
  The CRMD_IC_RULE_TEST transaction code allows users to test intent-driven interactions in the SAP system. This code enables users to check the rules and conditions that have been set up for intent-driven interactions. It also allows users to test the accuracy of the intent-driven interactions by simulating user input and checking the output. 
  
  Step-by-Step How to Use 
  1. Enter the transaction code CRMD_IC_RULE_TEST into the command field of the SAP system. 
  2. Select the rule or condition that you want to test from the list of available options. 
  3. Enter a simulated user input into the input field and click “Test”. 
  4. The output of the intent-driven interaction will be displayed in a separate window. 
  5. Review the output and make any necessary adjustments to the rule or condition if needed. 
  6. Once you are satisfied with the results, click “Save” to save your changes. 
  
  Other Recommendations: 
  It is recommended that users regularly test their intent-driven interactions using this transaction code in order to ensure that they are functioning correctly