How to use CRMD_CALL_LIST - Generation of Call Lists

SAP Transaction Code - Details

• Transaction Code: CRMD_CALL_LIST

  Description: Generation of Call Lists

  Release: S/4HANA and ECC 6

• • Program: CRM_CREATE_PLAN_CALL_LIST

    Screen: 1000

    Authorization Object:

  • Development Package: CRMCIC_COMPONENTS

    Package Description: Interaction Center components

    Parent Package: CRM_APPLICATION

  • Module/Component: CRM-CIC

    Description: Interaction Center WinClient

Smart SAP Assistant

• SAP Tcode: CRMD_CALL_LIST - Generation of Call Lists

  
  Overview: 
  CRMD_CALL_LIST is a SAP transaction code used to generate call lists. It is used to create lists of customers or contacts that need to be contacted for various reasons, such as sales, marketing, or customer service. 
  
  Functionality: 
  This transaction code allows users to create call lists based on criteria such as customer segment, contact type, and contact status. It also allows users to filter the list by additional criteria such as customer group, contact language, and contact country. The generated list can then be used for various purposes, such as creating a call list for sales representatives or customer service agents. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMD_CALL_LIST in the command field. 
  2. Select the desired criteria for generating the call list. 
  3. Select the desired output format for the list (e.g., Excel, PDF). 
  4. Click “Execute” to generate the call list. 
  5. The generated list can then be used for various purposes, such as creating a call list for sales representatives or customer service agents. 
  
  Other Recommendations: 
  It is recommended that users save their generated call lists in order to easily access them in the future. Additionally, users should ensure that they have the necessary permissions to access and use this transaction code before attempting to generate a call list.