How to use CRMC_WLA_SEARCH_TYPE - Search Types

SAP Transaction Code - Details

• Transaction Code: CRMC_WLA_SEARCH_TYPE

  Description: Search Types

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRMCIC_WORKLIST_ADMIN

    Package Description: Business Transaction Assignments in Interaction Center

    Parent Package: CRM_APPLICATION

  • Module/Component: CRM-CIC

    Description: Interaction Center WinClient

Smart SAP Assistant

• SAP Tcode: CRMC_WLA_SEARCH_TYPE - Search Types

  
  Overview: 
  CRMC_WLA_SEARCH_TYPE is a SAP transaction code used to maintain search types in the SAP CRM system. It is used to define the search criteria for a particular search type and to assign the search type to a business role. 
  
  Functionality: 
  This transaction code allows users to create, change, and delete search types in the SAP CRM system. It also allows users to assign search types to business roles, which will determine which search types are available for each user. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_WLA_SEARCH_TYPE into the command field. 
  2. Select the “Create” button to create a new search type. 
  3. Enter the name of the search type and select “Save”. 
  4. Enter the criteria for the search type and select “Save”. 
  5. Select the “Assign” button to assign the search type to a business role. 
  6. Select the business role from the list and select “Save”. 
  7. Select “Back” to return to the main screen of CRMC_WLA_SEARCH_TYPE. 
  
  Other Recommendations: 
  It is recommended that users test their newly created search types before assigning them to business roles, as this will ensure that they are working correctly and that all of the criteria have been entered correctly. Additionally, users should be aware that changes made in this transaction code will affect all users who have access to that particular business role, so it is important to ensure that any changes are thoroughly tested before they are implemented.