How to use CRMC_SERVICE_H - Customizing Maintenance: Service

SAP Transaction Code - Details

• Transaction Code: CRMC_SERVICE_H

  Description: Customizing Maintenance: Service

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_ORDER

    Package Description: CRM Order: General Order Processing

    Parent Package: CRM_APPLICATION

  • Module/Component: CRM-BTX-BF

    Description: Basic Functions for Business Transactions

Smart SAP Assistant

• SAP Tcode: CRMC_SERVICE_H - Customizing Maintenance: Service

   Hierarchy
  
  Overview: 
  CRMC_SERVICE_H is a SAP transaction code used to maintain the service hierarchy in the SAP system. It is used to create, change, and delete service hierarchies. This transaction code is part of the CRM module and is available within the standard SAP system. 
  
  Functionality: 
  The CRMC_SERVICE_H transaction code allows users to maintain service hierarchies in the SAP system. This includes creating, changing, and deleting service hierarchies. The service hierarchy is used to define the structure of services in the system. It can be used to group services into categories and subcategories, making it easier to find and manage services. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_SERVICE_H into the command field. 
  2. Select “Create” or “Change” from the menu bar. 
  3. Enter a name for the service hierarchy and select “Create” or “Change” again. 
  4. Enter a description for the service hierarchy and select “Save”. 
  5. Select “Create” or “Change” from the menu bar again and enter a name for the category or subcategory you want to create or change. 
  6. Enter a description for the category or subcategory and select “Save”. 
  7. Repeat steps 5 and 6 for each category or subcategory you want to create or change in the service hierarchy. 
  8. When you are finished, select “Back” from the menu bar to return to the main screen of CRMC_SERVICE_H. 
  9. Select “Activate” from the menu bar to activate your changes in the service hierarchy. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with SAP's documentation on service hierarchies before using this transaction code, as it can be difficult to understand how to use it without prior knowledge of how service hierarchies work in SAP systems. Additionally, users should always make sure they have a backup of their data before making any changes in SAP systems, as changes made with this transaction code cannot be undone without restoring from a backup.