How to use CRMC_SAF_TOOL - SAF Diagnosis Tool

SAP Transaction Code - Details

• Transaction Code: CRMC_SAF_TOOL

  Description: SAF Diagnosis Tool

  Release: S/4HANA and ECC 6

• • Program: CRM_SAF_TOOL_PROBE

    Screen: 200

    Authorization Object:

  • Development Package: EI_SAF_TOOL

    Package Description: SAF - Tools for configuration and customizing

    Parent Package: EI_SAF

  • Module/Component: CA-GTF-IC-SAF

    Description: Software Agent Framework

Smart SAP Assistant

• SAP Tcode: CRMC_SAF_TOOL - SAF Diagnosis Tool

  
  Overview: 
  The SAP transaction code CRMC_SAF_TOOL is used to access the SAF Diagnosis Tool. This tool is used to diagnose and troubleshoot issues related to the SAP Cloud for Customer (C4C) Service and Field Activity Framework (SAF). 
  
  Functionality: 
  The SAF Diagnosis Tool helps users identify and resolve issues related to the C4C Service and Field Activity Framework. It provides a comprehensive overview of the system, including information about the system configuration, user roles, and data consistency. The tool also allows users to check for errors in the system, as well as view detailed logs of activities. 
  
  Step-by-step How to Use: 
  1. Access the SAP transaction code CRMC_SAF_TOOL. 
  2. Select the “Diagnose” option from the menu. 
  3. Select the type of issue you are experiencing from the list of available options. 
  4. Follow the on-screen instructions to diagnose and troubleshoot your issue. 
  5. Once you have identified and resolved your issue, select “Save” to save your changes. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the SAF Diagnosis Tool before using it to diagnose and troubleshoot issues related to C4C Service and Field Activity Framework. Additionally, users should ensure that they have all necessary permissions before attempting to use this tool.