How to use CRMC_IC_SPH_AGENTPRO - Maintain Profiles for SPH Agent

SAP Transaction Code - Details

• Transaction Code: CRMC_IC_SPH_AGENTPRO

  Description: Maintain Profiles for SPH Agent

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_CUSTOMIZING

    Package Description: CRM Interaction Center: Customizing

    Parent Package: CRM_IC

  • Module/Component: CRM-IC

    Description: Interaction Center WebClient

Smart SAP Assistant

• SAP Tcode: CRMC_IC_SPH_AGENTPRO - Maintain Profiles for SPH Agent

  
  Overview: 
  CRMC_IC_SPH_AGENTPRO is a SAP transaction code used to maintain profiles for SPH Agent. It is used to create, change, and delete profiles for SPH Agents in the SAP system. 
  
  Functionality: 
  This transaction code allows users to maintain profiles for SPH Agents in the SAP system. It enables users to create, change, and delete profiles for SPH Agents. This transaction code also allows users to view and edit existing profiles for SPH Agents. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_IC_SPH_AGENTPRO into the command field. 
  2. Select the profile you wish to maintain from the list of available profiles. 
  3. Create a new profile by entering the required information into the fields provided. 
  4. Change an existing profile by selecting it from the list of available profiles and making the desired changes. 
  5. Delete an existing profile by selecting it from the list of available profiles and clicking on the “Delete” button. 
  6. Save your changes by clicking on the “Save” button. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the different fields and options available in this transaction code before attempting to use it. Additionally, users should ensure that all changes made are saved before exiting the transaction code in order to avoid any data loss or errors.