How to use CRMC_IC_BROAD - IC WebClient Broadcast Customizing

SAP Transaction Code - Details

• Transaction Code: CRMC_IC_BROAD

  Description: IC WebClient Broadcast Customizing

  Release: S/4HANA and ECC 6

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_CUSTOMIZING2

    Package Description: IC WebClient customizing

    Parent Package: IC_COMPONENTS

  • Module/Component: CA-GTF-IC

    Description: Interaction Center WebClient

Smart SAP Assistant

• SAP Tcode: CRMC_IC_BROAD - IC WebClient Broadcast Customizing

  
  Overview:
  The SAP transaction code CRMC_IC_BROAD is used to customize the IC WebClient Broadcast. It is a part of the SAP CRM module and is used to configure the broadcast settings for the IC WebClient. 
  
  Functionality: 
  The CRMC_IC_BROAD transaction code allows users to customize the broadcast settings for the IC WebClient. This includes setting up broadcast profiles, defining broadcast rules, and configuring broadcast parameters. The settings can be used to control how the IC WebClient broadcasts messages and notifications to users. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_IC_BROAD in the command field of the SAP GUI. 
  2. Select the “Broadcast Profiles” tab and create a new profile by clicking on “New Entries”. 
  3. Enter a name for the profile and select a language from the drop-down list. 
  4. Select the “Broadcast Rules” tab and create a new rule by clicking on “New Entries”. 
  5. Enter a name for the rule and select a language from the drop-down list. 
  6. Select the “Broadcast Parameters” tab and create a new parameter by clicking on “New Entries”. 
  7. Enter a name for the parameter and select a language from the drop-down list. 
  8. Save your changes by clicking on “Save” in the toolbar. 
  
  Other Recommendations: 
  It is recommended that users test their broadcast settings before deploying them in production environments. This can be done by using the “Test Broadcast” feature in the IC WebClient Broadcast Customizing screen. Additionally, users should ensure that they have sufficient authorization to access and modify broadcast settings in order to avoid any security issues.