How to use CRMC_ICM_BPCLAS - ICM BP Profile: Category <-> Classif

SAP Transaction Code - Details

• Transaction Code: CRMC_ICM_BPCLAS

  Description: ICM BP Profile: Category <-> Classif

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_ICM_BP_CUST

    Package Description: CRM ICM: Business partner - Customizing

    Parent Package: CRM_ICM_BP

  • Module/Component: CRM-S4-IPS-ICM

    Description: S4CRM: Investigative Case Mgt

Smart SAP Assistant

• SAP Tcode: CRMC_ICM_BPCLAS - ICM BP Profile: Category <-> Classif

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  Overview: 
  CRMC_ICM_BPCLAS is an SAP transaction code used to maintain the relationship between customer categories and customer classifications in the SAP system. This transaction code is used to define the customer categories and classifications that are used in the ICM (Interaction Center Management) module. 
  
  Functionality: 
  The CRMC_ICM_BPCLAS transaction code allows users to maintain the relationship between customer categories and customer classifications. This is done by assigning a customer category to a customer classification. This relationship is used in the ICM module to determine which customers should be assigned to which customer categories. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_ICM_BPCLAS into the command field of the SAP system. 
  2. Select the “Maintain” button to open up the maintenance screen. 
  3. Select the “New Entries” button to create a new entry for a customer category and classification relationship. 
  4. Enter the customer category and classification into the appropriate fields. 
  5. Select “Save” to save your changes. 
  
  Other Recommendations: 
  It is important to note that this transaction code should only be used by experienced users who understand how customer categories and classifications are related in the ICM module. Additionally, it is important to ensure that all changes made using this transaction code are properly tested before they are implemented in a production environment.