How to use CRMC_CMG_ACI_WIZARD - Definition of Action via Wizard

SAP Transaction Code - Details

• Transaction Code: CRMC_CMG_ACI_WIZARD

  Description: Definition of Action via Wizard

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_CMG_PPF

    Package Description: Case Management PPF

    Parent Package: CRM_CMG

  • Module/Component: CRM-S4-CM

    Description: S4CRM: Case Management

Smart SAP Assistant

• SAP Tcode: CRMC_CMG_ACI_WIZARD - Definition of Action via Wizard

  
  Overview: 
  CRMC_CMG_ACI_WIZARD is a SAP transaction code used to define actions via a wizard. It is part of the SAP CRM module and is used to create and maintain action profiles. 
  
  Functionality: 
  This transaction code allows users to define actions for customer service processes. It provides a wizard-based interface that guides users through the process of creating and maintaining action profiles. The action profiles can be used to define the steps that need to be taken in order to complete a customer service process. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_CMG_ACI_WIZARD into the command field. 
  2. Select the “Create” button to create a new action profile. 
  3. Enter the name of the action profile and select “Next”. 
  4. Select the type of action that needs to be performed and select “Next”. 
  5. Enter the details of the action and select “Next”. 
  6. Select “Finish” to save the action profile. 
  7. Select “Save” to save the changes made to the action profile. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the SAP CRM module before using this transaction code, as it will help them understand how it works and how it can be used effectively in customer service processes. Additionally, users should ensure that they have all of the necessary information before creating an action profile, as this will help them avoid any errors or mistakes when creating or maintaining an action profile.