How to use CRMC_ACT_SURVEY - Cust. Maint. Activity: Questionnaire

CRMC_ACT_SURVEY - Overview

• Transaction Code: CRMC_ACT_SURVEY

  Description: Cust. Maint. Activity: Questionnaire

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_ACTIVITY_H

    Package Description: CRM Activity Header Data

    Parent Package: CRM_APPLICATION

  • Module/Component: CRM-BTX-ACT

    Description: Activity Management

CRMC_ACT_SURVEY - Details

• SAP Tcode: CRMC_ACT_SURVEY - Cust. Maint. Activity: Questionnaire

  
  Overview:
  The SAP transaction code CRMC_ACT_SURVEY - Cust. Maint. Activity Questionnaire is used to create and maintain customer surveys in the SAP system. It allows users to create and manage surveys, as well as view survey results. 
  
  Functionality: 
  This transaction code enables users to create and maintain customer surveys in the SAP system. It allows users to define survey questions, assign survey responses, and view survey results. Additionally, it provides users with the ability to customize survey questions and responses, as well as set up survey reminders. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_ACT_SURVEY in the command field of the SAP system. 
  2. Select “Create” from the menu bar to create a new survey. 
  3. Enter the survey title and description in the appropriate fields. 
  4. Select “Questions” from the menu bar to add questions to the survey. 
  5. Enter the question text and select a response type (e.g., multiple choice, open-ended). 
  6. Select “Save” to save the survey questions. 
  7. Select “Responses” from the menu bar to add responses to each question. 
  8. Enter the response text and select a response type (e.g., yes/no, multiple choice). 
  9. Select “Save” to save the survey responses. 
  10. Select “Results” from the menu bar to view survey results. 
  11. Select “Reminders” from the menu bar to set up reminders for customers who have not yet