How to use CACS_CSC0001 - CSC Control: Applications

SAP Transaction Code - Details

• Transaction Code: CACS_CSC0001

  Description: CSC Control: Applications

  Release: S/4HANA and ECC 6

• • Program: BUSVIEWS

    Screen: 1000

    Authorization Object:

  • Development Package: CACSCT

    Package Description: ICM: Commission Contract 'Light'

    Parent Package: CACS00

  • Module/Component: ICM

    Description: Incentive and Commission Management (ICM)

Smart SAP Assistant

• SAP Tcode: CACS_CSC0001 - CSC Control: Applications

  
  Overview: 
  CACS_CSC0001 is a SAP transaction code used to access the CSC Control Applications module. This module is part of the SAP Customer Service (CS) component and provides users with the ability to manage customer service applications. 
  
  Functionality: 
  The CSC Control Applications module allows users to create, edit, and delete customer service applications. It also provides users with the ability to assign customer service applications to specific customers and manage their access rights. Additionally, users can view and analyze customer service application data, as well as generate reports on customer service application usage. 
  
  Step-by-step How to Use: 
  1. Access the CSC Control Applications module by entering the transaction code CACS_CSC0001 in the SAP command field. 
  2. Create a new customer service application by selecting the “Create” option from the menu bar. 
  3. Enter the necessary information for the new application, such as its name, description, and access rights. 
  4. Assign the application to a specific customer by selecting the “Assign” option from the menu bar. 
  5. Select the customer from the list of available customers and click “OK” to assign them to the application. 
  6. View and analyze customer service application data by selecting the “View” option from the menu bar. 
  7. Generate reports on customer service application usage by selecting the “Reports” option from the menu bar. 
  8. Delete an existing customer service application by selecting the “Delete” option from the menu bar and confirming your selection in the pop-up window that appears. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the features available in this module before using it for any purpose, as it can be difficult to navigate without prior knowledge of its functions and capabilities. Additionally, users should ensure that they have sufficient access rights before attempting to create or delete any customer service applications, as this could lead to unexpected results or errors in SAP systems.