Transaction Code: CACS_CSC0001
Description: CSC Control: Applications
Release: S/4HANA and ECC 6
Program: BUSVIEWS
Screen: 1000
Authorization Object:
Development Package: CACSCT
Package Description: ICM: Commission Contract 'Light'
Parent Package: CACS00
Module/Component: ICM
Description: Incentive and Commission Management (ICM)
Overview: CACS_CSC0001 is a SAP transaction code used to access the CSC Control Applications module. This module is part of the SAP Customer Service (CS) component and provides users with the ability to manage customer service applications. Functionality: The CSC Control Applications module allows users to create, edit, and delete customer service applications. It also provides users with the ability to assign customer service applications to specific customers and manage their access rights. Additionally, users can view and analyze customer service application data, as well as generate reports on customer service application usage. Step-by-step How to Use: 1. Access the CSC Control Applications module by entering the transaction code CACS_CSC0001 in the SAP command field. 2. Create a new customer service application by selecting the “Create” option from the menu bar. 3. Enter the necessary information for the new application, such as its name, description, and access rights. 4. Assign the application to a specific customer by selecting the “Assign” option from the menu bar. 5. Select the customer from the list of available customers and click “OK” to assign them to the application. 6. View and analyze customer service application data by selecting the “View” option from the menu bar. 7. Generate reports on customer service application usage by selecting the “Reports” option from the menu bar. 8. Delete an existing customer service application
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