How to use CACS_CC_SS - SoftSwitch Maint for CustomerConnect

SAP Transaction Code - Details

• Transaction Code: CACS_CC_SS

  Description: SoftSwitch Maint for CustomerConnect

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CACSDD

    Package Description: ICM: Draft Data for Commission Applications

    Parent Package: CACS10

  • Module/Component: ICM

    Description: Incentive and Commission Management (ICM)

Smart SAP Assistant

• SAP Tcode: CACS_CC_SS - SoftSwitch Maint for CustomerConnect

  
  Overview: 
  CACS_CC_SS is a transaction code used in SAP systems to maintain the SoftSwitch for CustomerConnect. It is used to configure the SoftSwitch for CustomerConnect, which is a customer service platform that enables customers to access services and support from SAP. 
  
  Functionality: 
  The CACS_CC_SS transaction code allows users to maintain the SoftSwitch for CustomerConnect. This includes setting up the SoftSwitch, configuring it, and managing its settings. It also allows users to view and modify existing settings, as well as create new ones. 
  
  Step-by-step How to Use: 
  1. Log into your SAP system and enter the CACS_CC_SS transaction code. 
  2. Select the “Maintain SoftSwitch” option from the menu. 
  3. Select the “Configure” option from the menu. 
  4. Enter the necessary information for configuring the SoftSwitch, such as customer name, customer ID, and other relevant details. 
  5. Select “Save” to save your changes. 
  6. Select “Exit” to exit the transaction code and return to the main menu. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with the CACS_CC_SS transaction code before attempting to use it in order to ensure that they are using it correctly and efficiently. Additionally, users should ensure that they have all of the necessary information before attempting to configure the SoftSwitch for CustomerConnect in order to avoid any potential errors or issues.