How to use CACSB002 - Edit Pending Cases

SAP Transaction Code - Details

• Transaction Code: CACSB002

  Description: Edit Pending Cases

  Release: S/4HANA and ECC 6

• • Program: CACS_BUFFER

    Screen: 1000

    Authorization Object:

  • Development Package: CACSCC

    Package Description: ICM: Commission Case 'Light'

    Parent Package: CACS00

  • Module/Component: ICM

    Description: Incentive and Commission Management (ICM)

Smart SAP Assistant

• SAP Tcode: CACSB002 - Edit Pending Cases

  
  Overview:
  CACSB002 is a transaction code used in SAP systems to edit pending cases. It is used to modify the status of a case from pending to active or inactive. This transaction code is part of the Case Management module and is used to manage customer cases. 
  
  Functionality: 
  The CACSB002 transaction code allows users to edit pending cases in the system. It can be used to change the status of a case from pending to active or inactive. This transaction code also allows users to view and edit the details of a case, such as the customer name, contact information, and case description. 
  
  Step-by-step How to Use: 
  1. Enter the CACSB002 transaction code in the SAP command field. 
  2. Select the “Edit Pending Cases” option from the menu. 
  3. Select the case you want to edit from the list of pending cases. 
  4. Edit the details of the case as needed, such as customer name, contact information, and case description. 
  5. Change the status of the case from pending to active or inactive as needed. 
  6. Save your changes and exit the transaction code. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all aspects of this transaction code before using it in production environments. Additionally, users should ensure that they have proper authorization before using this transaction code in order to avoid any security issues.