How to use BSP_CRMD_CLMANAGEMNT - Call List Management

SAP Transaction Code - Details

• Transaction Code: BSP_CRMD_CLMANAGEMNT

  Description: Call List Management

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_BSP_MODEL_IL_CLM

    Package Description: Model Implementation: Call List Management

    Parent Package: CRM_BSP_APPL

  • Module/Component: CRM-IC-CAL

    Description: Call List Execution and Maintenance

Smart SAP Assistant

• SAP Tcode: BSP_CRMD_CLMANAGEMNT - Call List Management

  
  Overview: 
  BSP_CRMD_CLMANAGEMNT is a SAP transaction code used for Call List Management. It is part of the CRM module (Customer Relationship Management) and is used to manage customer call lists. 
  
  Functionality: 
  This transaction code allows users to create, edit, and delete call lists. It also allows users to assign call lists to sales representatives and view the status of each call list. Additionally, it provides users with the ability to view customer information associated with each call list. 
  
  Step-by-step How to Use: 
  1. To create a new call list, select the “Create” button in the top right corner of the screen. 
  2. Enter the name of the call list and select “Save”. 
  3. To add customers to the call list, select “Add Customers” from the menu on the left side of the screen. 
  4. Select the customers you would like to add and click “Save”. 
  5. To assign a sales representative to a call list, select “Assign Sales Representative” from the menu on the left side of the screen. 
  6. Select a sales representative from the drop-down menu and click “Save”. 
  7. To view customer information associated with a call list, select “View Customer Information” from the menu on the left side of the screen. 
  8. Select a customer from the list and click “View Details” to view their information. 
  9. To delete a call list, select “Delete” from the menu on the left side of the screen and confirm your selection by clicking “Yes” in the pop-up window that appears. 
  
  Other Recommendations: 
  It is recommended that users regularly review their call lists to ensure that they are up-to-date and accurate. Additionally, it is important to ensure that all sales representatives assigned to a call list are aware of their responsibilities and have access to all necessary customer information.