How to use BCG7 - Bar chart: Call model graphic

SAP Transaction Code - Details

• Transaction Code: BCG7

  Description: Bar chart: Call model graphic

  Release: S/4HANA and ECC 6

• • Program: MBARCBSP

    Screen: 200

    Authorization Object:

  • Development Package: SGRC

    Package Description:

    Parent Package:

  • Module/Component:

    Description:

Smart SAP Assistant

• SAP Tcode: BCG7 - Bar chart: Call model graphic

  
  Overview:
  The SAP transaction code BCG7 is used to generate a bar chart that displays the call model graphic. This chart is used to analyze the call model of a customer or a group of customers. It provides an overview of the customer's call model and helps to identify any potential issues or areas for improvement. 
  
  Functionality: 
  The BCG7 transaction code allows users to generate a bar chart that displays the call model graphic. This chart provides an overview of the customer's call model and helps to identify any potential issues or areas for improvement. The chart can be customized to display different types of data, such as the number of calls, the duration of calls, and the average wait time. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code BCG7 in the command field. 
  2. Select the customer or group of customers you want to analyze. 
  3. Select the type of data you want to display in the chart (e.g., number of calls, duration of calls, average wait time). 
  4. Select the time period you want to analyze (e.g., last month, last year). 
  5. Click “Generate” to generate the bar chart with the call model graphic. 
  6. Review and analyze the results of the chart to identify any potential issues or areas for improvement. 
  
  Other Recommendations: 
  It is recommended that users review and analyze the results of the bar chart generated by BCG7 before making any changes or decisions based on its results. Additionally, users should consider other factors when analyzing customer call models, such as customer satisfaction levels and customer service quality metrics.