How to use BBP_EVAL_SURVEY - Survey Cockpit

SAP Transaction Code - Details

• Transaction Code: BBP_EVAL_SURVEY

  Description: Survey Cockpit

  Release: ECC 6 only

• • Program: BBP_BW_SURVEY_SELECTION

    Screen: 1000

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Smart SAP Assistant

• SAP Tcode: BBP_EVAL_SURVEY - Survey Cockpit

  
  Overview:
  The SAP transaction code BBP_EVAL_SURVEY is used to access the Survey Cockpit in the SAP system. This tool allows users to create, manage, and analyze surveys. It is a part of the Business Partner (BP) module and is used to evaluate customer satisfaction. 
  
  Functionality:
  The Survey Cockpit provides users with a comprehensive overview of all surveys created in the system. It allows users to create new surveys, edit existing surveys, and analyze survey results. The survey results can be used to identify customer satisfaction trends and make improvements to products and services. 
  
  Step-by-step How to Use:
  1. Enter the transaction code BBP_EVAL_SURVEY into the command field in the SAP system. 
  2. The Survey Cockpit will open up with a list of all surveys created in the system. 
  3. To create a new survey, click on the “Create” button at the top of the screen. 
  4. Enter the survey details such as title, description, and questions into the appropriate fields. 
  5. Once all details have been entered, click on “Save” to save the survey. 
  6. To analyze survey results, click on “Analyze” at the top of the screen and select the survey you wish to analyze from the list of surveys. 
  7. The survey results will be displayed in graphical format for easy analysis. 
  
  Other Recommendations:
  It is recommended that users regularly review their surveys and make changes as needed to ensure that they are providing accurate feedback on customer satisfaction levels. Additionally, users should take advantage of the Survey Cockpit’s reporting capabilities to identify trends in customer satisfaction over time and make improvements accordingly.