How to use KCRMCO_CSCEN - Erweiterte Servicevorgangsanalyse


KCRMCO_CSCEN - Overview

  • Transaction Code: KCRMCO_CSCEN

    Description: Erweiterte Servicevorgangsanalyse

    Release: S/4HANA and ECC 6

    Menu Path:

    • Accounting > Controlling > Product Cost Controlling > Cost Object Controlling > CRM Service Processes > Extended Service Process Analysis
  • Show technical details Hide technical details
    • Program: SAPLK_CRMCO_IS_CSCEN

      Screen: 500

      Authorization Object:

    • Development Package: CRMCO_IS

      Package Description: Developments Information System Controlling Connection CRM

      Parent Package: PI-CRM

    • Module/Component: CO

      Description: Controlling


KCRMCO_CSCEN - Details

  • SAP Tcode: KCRMCO_CSCEN - Erweiterte Servicevorgangsanalyse
    
    Overview:
    KCRMCO_CSCEN is an SAP transaction code used to analyze the extended service process. It is part of the SAP Customer Relationship Management (CRM) module and is used to analyze the service process in order to identify areas for improvement. 
    
    Functionality: 
    KCRMCO_CSCEN allows users to analyze the extended service process in order to identify areas for improvement. It provides a graphical representation of the service process, which can be used to identify bottlenecks and other areas of inefficiency. The analysis can also be used to identify potential cost savings and other opportunities for improvement. 
    
    Step-by-step How to Use: 
    1. Enter KCRMCO_CSCEN into the SAP command field. 
    2. Select the desired analysis type from the drop-down menu. 
    3. Enter the relevant parameters for the analysis, such as customer, service order, or service item. 
    4. Select “Execute” to run the analysis. 
    5. Review the results of the analysis and identify areas for improvement. 
    6. Make any necessary changes to improve the extended service process. 
    
    Other Recommendations: 
    It is recommended that users regularly review their extended service process using KCRMCO_CSCEN in order to identify areas for improvement and ensure that their processes are running efficiently and cost-effectively. Additionally, users should take advantage of any available training or support resources in order to ensure that they are using KCRMCO_CSCEN correctly and getting the most out of its features.

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