What is decision step in SAP WEC-FRW - Web Channel Framework?

SAP Term: decision step

• Component: WEC-FRW

• Component Name: Web Channel Framework

• Description: A non-displayable step in a process flow that controls the direction of the execution of the process flow.

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• Key Concepts: 
  Decision Step is a component of the WEC-FRW Web Channel Framework. It is used to define the flow of a customer journey, allowing customers to make decisions and take actions based on their preferences. It enables customers to navigate through a series of steps, such as selecting products, entering payment information, and confirming orders. 
  
  How to use it: 
  The Decision Step component can be used to create a customer journey that is tailored to the customer’s needs. It allows customers to make decisions and take actions based on their preferences. The Decision Step component can be used to create a series of steps that guide customers through the process of selecting products, entering payment information, and confirming orders. 
  
  Tips & Tricks: 
  When using the Decision Step component, it is important to ensure that the customer journey is easy to understand and navigate. It is also important to provide clear instructions for each step in the process. Additionally, it is important to provide feedback after each step so that customers know what action they need to take next. 
  
  Related Information: 
  The Decision Step component is part of the WEC-FRW Web Channel Framework, which provides an integrated platform for creating customer journeys. The WEC-FRW Web Channel Framework also includes components such as Product Selection, Payment Processing, and Order Confirmation. Additionally, the WEC-FRW Web Channel Framework provides tools for creating personalized customer experiences.