What is 'information request' in SAP WEC-APP-SRV - Web Channel Service?

information request - Overview

• Component: WEC-APP-SRV

• Component Name: Web Channel Service

• Description: A request from a customer for information from the Web shop.

information request - Details

• 
  Key Concepts: 
  An Information Request is a feature of the WEC-APP-SRV Web Channel Service in SAP. It allows customers to submit requests for information or assistance directly to the SAP system. The request is then routed to the appropriate personnel for processing. 
  
  How to use it: 
  To use the Information Request feature, customers must first log into their SAP account. Once logged in, they can select the “Information Request” option from the main menu. This will open a form where they can enter their request details, such as the type of information they need and any additional information that may be helpful. Once submitted, the request will be routed to the appropriate personnel for processing. 
  
  Tips & Tricks: 
  When submitting an Information Request, it is important to provide as much detail as possible. This will help ensure that your request is routed to the correct personnel and that it is processed quickly and efficiently. Additionally, it is important to check back regularly for updates on your request status. 
  
  Related Information: 
  For more information on using the Information Request feature in SAP, please refer to the official SAP documentation at https://help.sap.com/viewer/product/WEC-APP-SRV/latest/en-US/index.html