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Key Concepts: The integration matrix is a tool used in SAP's SV Service component to map out the integration of different systems. It is used to identify which systems need to be integrated and how they should be connected. The integration matrix also helps to identify any potential conflicts between systems and provides a visual representation of the integration process. How to use it: The integration matrix is used to map out the integration of different systems. It can be used to identify which systems need to be integrated, how they should be connected, and any potential conflicts between systems. To use the integration matrix, first identify the systems that need to be integrated and then create a visual representation of the integration process. This can be done by creating a table with columns for each system and rows for each connection point. Tips & Tricks: When creating an integration matrix, it is important to consider the complexity of the integration process. If there are many systems that need to be integrated, it may be helpful to break down the process into smaller steps. Additionally, it is important to consider any potential conflicts between systems before beginning the integration process. Related Information: For more information on using the integration matrix in SAP's SV Service component, please refer to SAP's official documentation on the topic. Additionally, there are many online resources available that provide tutorials and tips on using the integration matrix.