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Key Concepts: A flat-rate maintenance payment is a type of service contract offered by SAP. It is a fixed-price agreement that covers all maintenance and support services for a specific period of time. The customer pays a single fee for the entire duration of the contract, regardless of the number of services used. How to use it: The flat-rate maintenance payment is available for SAP products such as SAP ERP, SAP Business Suite, and SAP HANA. Customers can purchase the service contract from SAP or from an authorized partner. The contract can be tailored to meet the customer’s specific needs and can include additional services such as training and consulting. Tips & Tricks: When purchasing a flat-rate maintenance payment, it is important to consider the length of the contract and the services included. It is also important to ensure that the contract covers all necessary services and that any additional services are included in the price. Related Information: For more information about flat-rate maintenance payments, please visit the SAP website or contact an authorized partner. Additionally, you can find more information about other types of service contracts offered by SAP on their website.