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Component: SV-SMG
Component Name: Solution Manager
Description: Partner that receives most of its revenue from reselling a vendor’s hardware or software solutions directly to end users. Additionally, VARs often provide consulting, implementation, postsales support, and training to their own customers. VARs may develop and sell add-on applications to meet the needs of vertical markets and may expand SAP product functionality.
Key Concepts: A value-added reseller (VAR) is a company that resells software products from a software vendor, such as SAP, to customers. VARs typically add value to the software by providing additional services such as installation, customization, training, and support. How to use it: When using SAP Solution Manager, customers can purchase the software from a VAR who will provide additional services such as installation, customization, training, and support. The VAR can also provide advice on how to best use the software and help troubleshoot any issues that may arise. Tips & Tricks: When selecting a VAR for SAP Solution Manager, it is important to ensure that they have experience with the product and can provide the necessary services. It is also important to ensure that the VAR has a good reputation and is reliable. Related Information: For more information on value-added resellers and how to select one for SAP Solution Manager, please refer to the SAP website.