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  1. SAP Glossary
  2. Solution Manager
  3. support hub


What is support hub in SAP SV-SMG - Solution Manager?


SAP Term: support hub

  • Component: SV-SMG

  • Component Name: Solution Manager

  • Description: Channel to establish a connection between SAP systems and the support backbone, using the HTTP protocol.


Smart SAP Assistant

  • Key Concepts: 
    Support Hub is a component of the SAP Solution Manager that provides a single point of access to all SAP support services. It enables customers to quickly and easily access the latest support information, including product documentation, software downloads, and support tickets. It also provides a platform for customers to collaborate with SAP experts and other customers on their support issues. 
    
    How to use it: 
    To use Support Hub, customers must first register for an account. Once registered, customers can access the Support Hub portal and view the latest support information. Customers can also submit support tickets and collaborate with SAP experts and other customers on their support issues. 
    
    Tips & Tricks: 
    When submitting a support ticket, be sure to provide as much detail as possible about the issue you are experiencing. This will help SAP experts quickly identify and resolve your issue. Additionally, be sure to check the Support Hub portal regularly for updates on your issue or any new product documentation or software downloads that may be available. 
    
    Related Information: 
    For more information about Support Hub, please visit the SAP Support Portal at https://support.sap.com/en/support-hub.html. Additionally, you can find more information about the SAP Solution Manager at https://www.sap.com/products/solution-manager.html.
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