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Component: SV-SMG
Component Name: Solution Manager
Description: A request for a job that supplies defined assistance, maintenance, or other service parameters.
Key Concepts: A service order is a document used in SAP Solution Manager to manage service activities. It is used to define the scope of a service, assign resources, and track the progress of the service. It is also used to record the costs associated with the service. How to use it: In SAP Solution Manager, a service order can be created by selecting the “Create Service Order” option from the menu. The user will then be prompted to enter information such as the customer name, service type, and duration. Once all of the information has been entered, the user can save the service order and assign resources to it. Tips & Tricks: When creating a service order, it is important to ensure that all of the necessary information is entered accurately. This will help ensure that the service order is tracked properly and that all costs associated with it are recorded correctly. Related Information: For more information on how to use service orders in SAP Solution Manager, please refer to the official SAP documentation.