What is 'resolution' in SAP SV-SMG - Solution Manager?

resolution - Overview

• Component: SV-SMG

• Component Name: Solution Manager

• Description: The solution to a problem.

resolution - Details

• 
  Key Concepts: 
  Resolution in SAP Solution Manager is a process of resolving incidents and problems that arise in the system. It is a way to ensure that the system is running smoothly and efficiently. Resolution involves identifying the root cause of the issue, finding a solution, and implementing it. 
  
  How to use it: 
  In SAP Solution Manager, resolution is done by creating an incident or problem ticket. This ticket is then assigned to a responsible person who will investigate the issue and find a solution. Once the solution is found, it is implemented and tested to ensure that it works correctly. 
  
  Tips & Tricks: 
  When creating an incident or problem ticket, make sure to provide as much information as possible about the issue. This will help the responsible person to quickly identify the root cause and find a solution. Additionally, make sure to test the solution thoroughly before implementing it in production. 
  
  Related Information: 
  For more information on resolution in SAP Solution Manager, please refer to the official documentation at https://help.sap.com/viewer/product/SAP_SOLUTION_MANAGER/7.2/en-US