What is My Incidents in SAP SV-SMG - Solution Manager?

SAP Term: My Incidents

• Component: SV-SMG

• Component Name: Solution Manager

• Description: Name of SAP Fiori app

Smart SAP Assistant

• Key Concepts: 
  My Incidents is a feature of the SAP Solution Manager component SV-SMG. It allows users to create, view, and manage incidents related to their SAP system. Incidents are problems or issues that need to be addressed in order to ensure the smooth functioning of the system. 
  
  How to use it: 
  My Incidents can be accessed from the SAP Solution Manager homepage. Once there, users can create a new incident by entering the details of the issue and assigning it to an appropriate team or individual. They can also view existing incidents and manage them by assigning them to different teams or individuals, changing their status, or adding comments. 
  
  Tips & Tricks: 
  When creating an incident, it is important to provide as much detail as possible in order to ensure that the issue is addressed quickly and accurately. Additionally, it is important to assign the incident to the appropriate team or individual in order to ensure that it is handled in a timely manner. 
  
  Related Information: 
  For more information on My Incidents, please refer to the SAP Help Portal (https://help.sap.com/viewer/product/SAP_SOLUTION_MANAGER/7.2/en-US).